Problem
Offline verification relied on manual records, causing issues around coupon status, refunds, store permissions, and reconciliation.
Solution
We designed coupon generation, scan verification, store permissions, abnormal review, and finance export workflows to close the loop between online orders and offline fulfillment.
Value
Store verification becomes traceable, finance reconciles by store and campaign, and abnormal orders can be located quickly.
O2O fulfillment chain from coupon code to reconciliation
The system connects purchase, coupon generation, store scanning, verification status, refund handling, and finance reports into one traceable chain.
Delivery scope
- Coupon rules, validity, and duplicate-use prevention
- Store accounts, employee permissions, and scan console
- Abnormal review, refund linkage, and operation logs
- Finance exports by campaign, store, and date
Outcome
Store operations are simpler, the platform sees verification progress in real time, and finance reconciliation shifts from manual checking to system exports.